Support
We're here to help.
Episodeo helps you track movies, series, and anime. If something is not working or you have a question, send us a message. We read every request.
Need help? Use the contact form or email support@episodeo.com. For bug reports, include your device model, app version, and screenshots if possible.
Frequently asked questions
What is Episodeo?
Episodeo is an all-in-one tracker for movies, series, and anime. It helps you remember what you watched, organize your watchlist, rate and review titles, discover what to watch next, and share your taste with friends.
Is Episodeo available now?
Yes, on iPhone and iPad. Download it free on the App Store.
Android is not available yet. Fill in the waitlist form and we'll email you the moment it's ready.
How do I import my history from TV Time?
If you already have your TV Time export file, just import it into Episodeo. Open the import flow in the app, select the file, and choose what to bring over: watched episodes, movies, ratings, comments, and lists.
Episodeo never asks for your TV Time password. Keep the original export file, you need it for the import.
What can I track in Episodeo?
You can track movies, series, seasons, episodes, and anime. Episodeo also supports watchlists, custom lists, ratings, reviews, comments, goals, rankings, spins, and viewing stats.
How does privacy work?
You control what you share. Depending on the app settings, you can manage profile visibility, review visibility, replies, spoiler settings, and online presence. See the Privacy Policy for more detail.
What is the minimum age to use Episodeo?
Episodeo is for users aged 13 and older, or the minimum age required in their country. During account creation, Episodeo may ask for birth date or age information to confirm eligibility.
How do I delete my data or my account?
Open Settings → Danger Zone in the app. You can delete all your data while keeping your login, or delete your account and associated data. Full instructions are available on the Delete your account page.
Why are there ads, and what is Premium for?
Episodeo is free for everyone, but hosting it is not. Every episode you tick off, every rating, list and review is stored on servers we pay for, and that bill grows with each new user.
Ads help cover it. Episodeo Premium removes them completely, unlocks everything the app can do, and is the most direct way to support a tiny team. Either way, we never sell your personal data.
How do I report a bug or request a feature?
Use the contact form or email support@episodeo.com. Include as much detail as you can. Device model, app version, screenshots, and steps to reproduce help a lot.